Terms & Conditions

Please find below the Wheelie Bin Covers terms and conditions. These may be subject to change without prior notice.

Making A Purchase

We accept credit card payment. We only accept orders from the UK.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship, then full payment will be taken. You may send your credit card information via phone or over the Internet.

Shipping And Handling

We offer delivery to anywhere in mainland UK for only £14.99.

Delivery Schedule

We will normally send your order to you in 2-3 business days if the goods are in stock . If we cannot fulfil your order from stock, we will contact you and discuss the estimated delivery time.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK 15% VAT is added.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer.

Guarantee

Wheelie Bin Covers guarantee their products sold to the original purchaser against defects in workmanship and materials for twelve months from day of purchase.

This guarantee excludes damage resulting from accident, alteration, misuse, abuse or normal weathering.

Any problems will be dealt with quickly by personal inspection when reported, either by repair or in extreme circumstances will be fully replaced.

Reaching Us

If you need to reach us, please email us via the form on our contact page, alternatively, you can call on 01789 296 800 or write to us at Wheelie Bin Covers, Styles Creative Ltd, Stratford upon Avon, Warwickshire, CV37 6QW, United Kingdom

Cancellation

You can cancel an order and return any goods that may have already been dispatched up to 7 days from receipt (see return policy). Our terms and conditions do not affect your statutory rights.

Returns Policy

There is a 7 day money back guarantee on all products that you find unsuitable for the purpose they are designed for.

If the products are found to be faulty we will offer a full refund equal to the value of the returned product. We do ask that the product(s) are made available for collection in the same condition as they were when received by you, there will be a collection charge for non faulty products, however they can be returned by the customer at their cost.

Non-Faulty Goods

Non-faulty goods must be returned within 14 days after receiving the product. In the first instance please contact us via our website or phone within 24 hours. Our Returns Department will then contact you with the relevant procedure. Provided the goods are received in brand new, never been used condition and with the same packaging that they left our warehouse in, we will fully refund the price of the goods less delivery and collection costs (calculated at 15% of the purchase price). You will receive your refund within 30 days although usually much sooner.

If you need to discuss a particular purchase then please email us via our website. Alternatively call us on 01789 296 800 with your enquiry.